1. What is LiveOfficial Esports

LiveOfficial Esports allows users to create a team of professional players and use the stats the pro players rack up in their matches to compete with other Live teams. Player stats translate over to points, and the Fantasy team with the most points scored wins!

2. What esports titles can I play LiveOfficial with?

3. What players are available to pick?

4. Is my information private?

Explore your solution here including with our dedicated support team Store


1. Where is my order?

Your tracking details can also be found within your order through “My Account”.

If you need to contact us please do not hesitate to.

2. What delivery options do you have?

3. How do I return my order?

4. How long do I have to return my order?

5. When will I receive my refund?

6. What if my items are damaged or defected?

Our customer service team will then take next steps to resend your order or arrange collection of the damaged package.


1. What are my payment options?

2. Can I change an order after it has been placed?

To change your order please contact us and our customer service team with your order number and will be happy to make any changes you require.

3. How do I change my Delivery Address?

If you need to change your address for a future order you can do this by going to “My Account > Addresses” where you can add and edit your billing and delivery addresses. 

4. How do I change my contact data?

5. How can I reset my password?

If you have forgotten your password you can go to login to your account and click on the “Forgot Password” where you can request an email to change your password.

NB: Where we have asked customers to contact us in these notes can we link the “Contact Us” to the relevant contact page on the web site?

Shipping information

We are pleased to advise that any orders shipped to the IN* will no longer be subject to local taxes and admin fees. Orders shipped prior to the date may still be subject to local taxes which can be refunded (simply send an email to Please note orders to other countries outside the EU and the UK will still be subject to the same international clearance and local charges.

Refund Reason