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LiveOfficial Esports is a leading Indian eSports Community/Team. We host Competitive/casual Gaming Tournaments on a timely basis well established Indian Gaming Community engaging in a wide variety of games who strive to build a non-toxic friendly gaming environment.
Everything you need to know about the product and billing.
LiveOfficial Esports allows users to create a team of professional players and use the stats the pro players rack up in their matches to compete with other Live teams. Player stats translate over to points, and the Fantasy team with the most points scored wins!
Apex Legends is the first esport title we are creating LiveOfficial for, starting with Aurous Cup 2020 & International Events of GLL, or BGMI, COD Mobile and Valorant. We plan on adding more titles soon.
You are available to pick from a player pool comprised of all Teams/Players participating in the contest’s matches.
Yes, extremely. The only information that other users will see are your Username and Point total. You can read our Privacy Policy here: https://liveofficialesports.compolicies/privacy-policy/
When you place your order you will receive a confirmation email when your order is dispatched including the courier tracking number. The only item that can take a bit longer to be send are Custom Merch as due to the custom segment it can take more time to produce them.
Your tracking details can also be found within your order through “My Account”.
If you need to contact us please do not hesitate to.
All of our orders are shipped via Shiprocket or All over India.
To return your order simply fill in the form provided with your order and return the order to the address above. Once received we will process your request and refund or exchange accordingly. We do recommend using a tracked postal method to return your order as we cannot be held responsible for any returns lost in transit.
You have 3 working days from the date an order was placed to return your order.
No Refund
If you receive your order and the package has arrived damaged or the contents are defected please contact us within 48 hours of receiving your parcel with photographs of the damage.
Our customer service team will then take next steps to resend your order or arrange collection of the damaged package.
All orders are required to be paid in full before being dispatched. You can pay for your order using Razorpay or PayTm.
Yes. If you need to make any changes to your order you can do this as long as the order status is still showing as “Processing” in your account.
To change your order please contact us and our customer service team with your order number and will be happy to make any changes you require.
If you need to change your delivery address on a order that is still processing. Please contact us with your order number and the new delivery address details.
If you need to change your address for a future order you can do this by going to “My Account > Addresses” where you can add and edit your billing and delivery addresses.
If you need to change your contact details including your phone number or email address, go to “My Account > Account Details” where you can edit your details.
If you require to change your password you can do this by logging in to your account and then going to “My Account > Account Details” here you can change your password.
If you have forgotten your password you can go to login to your account and click on the “Forgot Password” where you can request an email to change your password.
NB: Where we have asked customers to contact us in these notes can we link the “Contact Us” to the relevant contact page on the web site?
We are pleased to advise that any orders shipped to the IN* will no longer be subject to local taxes and admin fees. Orders shipped prior to the date may still be subject to local taxes which can be refunded (simply send an email to support@liveofficialesports.com). Please note orders to other countries outside the EU and the UK will still be subject to the same international clearance and local charges.